You can redeem your Gift Voucher (within its validity period) by responding to reservas@aldeadelvalle.cl from the email in which you received your Gift Voucher and indicating your full name, DNI or Passport, phone number, email and city of residence.

 

Once we verify the validity of your Gift Voucher you will receive a response from the official reservation email of Aldea del Valle. You will choose whether to keep the original date, number of nights, villa and number of people or make modifications respecting the policies, terms and conditions of Aldea del Valle.

 

If you decide to make changes, please let us know at that same email.

This means that the dates of your reservation have not yet been chosen and you can choose them later, respecting the conditions indicated in your Gift Voucher and respecting Aldea del Valle's conditions.

 

Before your reservation is confirmed, availability for the chosen dates must be checked. Once the stay is confirmed, you will receive a confirmation email with your reservation number and all its details. From that moment on, Aldea del Valle's general policies and terms will apply.